International, Alaska and Hawaii Orders
HOW TO ORDER
The eCommerce order form on this Web site is designed to calculate product cost plus shipping charges to the 48 contiguous United States. It does not process orders to Alaska, Hawaii, Canada or any other International location.
Please use the following procedure to place International orders that require shipping to locations other than the 48 contiguous United States.
Customer: Review the products offered in the eCommerce section of this Web site and make your selections. (Exception: Aerosol container products cannot be shipped Internationally.)
(Most airfreight companies will not accept aerosol containers for air transport.) (Canadian orders are shipped via UPS or FedEx Ground.)
Customer: Using the email link or fax number listed below, send the following information to Protect All, Inc: (A pre-printed Fax Order Form link is below)
1. Description and quantity of your product selection.
2. Your full name.
3. Complete shipping address.
4. Telephone number.
5. Fax number (if applicable).
6. Email address.
Protect All, Inc: The total charges including product cost, airfreight charge and any special handling and documentation charges will be calculated and transmitted to you via return email or fax for your approval. (These charges do not include any other charges that the customer may be required to pay upon delivery of the merchandise; such as duty or taxes.)
Customer: To complete the order process, transmit your approval of the total charges. Include your Visa, MasterCard or Discover credit card number and expiration date via the Protect All, Inc. fax number or telephone number.
1. Email is not secure. It is not recommended that you send your credit card number via email. Use Fax or telephone only.
2. Orders and total charges remain effective for 7 days from the date of transmission to the customer. After 7 days, your order must be resubmitted as a new order.
Click here to email your order: pathuber@protectall.com
Click here to find and print a Fax Order Form: Pre-printed Fax Order Form
Fax orders to: (714) 635-9716 Attn: Len Menchaca
Telephone number: (714) 635-4491 Len Menchaca or Melanie Khuong (U.S. and Canada only -- (800) 322-4491)
Protect All, Inc.
1910 E. Via Burton, Anaheim, CA 92806-1215
Office Hours: Monday - Friday, 8:00AM - 5:00PM Pacific Standard Time
Email order information: accounting@protectall.com
Email product information: pathuber@protectall.com
All purchases of Protect All products are backed by a 30-Day Money Back Guarantee. If for any reason you are not satisfied please communicate with us via our toll free number, e-mail or fax. Many times a simple suggestion in application can make a difference in the product's performance. If the product is to be returned we will provide a return authorization number and ask you to return the unused portion of the product in its original container along with the original sales receipt to Protect All, Inc. A refund of the full purchase price will be credited to your charge card or a refund check will be mailed to you. If your purchase was made from Protect All, Inc., the original shipping charge will also be refunded.
